Case Study - Boost your connectivity, experience seamless speed.
Connect with confidence — Techarob is an internet service provider that matches you with high-speed plans tailored to your needs, so you can stay connected without worry.
- Client
- Techarob
- Year
- Service
- Web development (Frontend, Backend)
Overview
Noticing high churn rates, the team at Techarob realized that improving their onboarding process was key to customer retention.
Previously, customers manually selected their internet plans, but this often led to confusion and mismatches. To address this, we developed an intuitive system that guides users through a selection process based on their usage needs. We streamlined the process with an easy-to-understand quiz, ensuring that users are matched with the perfect plan from the start.
Next, we're focusing on enhancing the signup experience with personalized recommendations based on usage patterns, helping users make informed decisions quickly.
What we did
- Frontend (Next.js)
- Backend (GoLang)
- SEO
- Infrastructure (AWS)
- Network uptime
- 99.9%
- Speed improvement
- 1.5x
- Average latency
- 500ms
- Service outages
- 0